+1 (540) 860 0663

info@tuckendboxes.com

FAQ’S

A quality product needs quality packaging. Custom Packaging pro is the right place to have the highest quality custom boxes which speak for itself. By using the finest material and latest packaging tools, we meet the quality standard of the packaging market. From custom retail packaging to wholesale custom packaging, quality is guaranteed at every step and in every box. 

Frequently Asked Questions

What is your turnaround time after order is placed?

Quick turnaround time within 6 to 8 business working days after design selection and approval.

What happens after I place my order? Do I get a proof before printing?

After placing your order, our dedicated Tuck End Boxe’s team will review your design for any technical concerns and send a PDF proof to your email within 24 hours. If any changes need to be made, you can send a note directly to our Tuck End Boxe’s team through the proof page and they’ll be happy to help with finalizing your design for printing.

What choices affect my pricing?

As a high-volume producer with scale economies, Tuck End Boxes provides the industry’s most competitive prices on custom printed boxes available. Pricing is generally a factor of five things: dimensions, box style, ink coverage on the box, box material, and quantity (higher quantities = bulk quantity savings). If you have questions about pricing or choices that can affect your order, our customer support team is happy to help!

Can I have printing on the inside and outside of the box?

Yes, You can have printing on the inside, outside, or both. This includes Mailers, Shippers, and Tuck Tops (our menu box by style!). Product boxes are currently limited to printing on the exterior only. You can even use our online box designer to design the inside of Mailer boxes. For Shippers and Tuck Tops, we currently require a PDF template be submitted for both the interior and exterior so we can set up your order as a custom order. You can also submit designs this way for our Mailer boxes.

How do I place an order?

Placing an order to Tuck End Boxe’s is quite easy. You can contact us 24/7 with your demand. We have a team of experts to listen to your query and design the product sample for free. Furthermore, they’ll also share existing design samples. Our sales representative will place an order for you and keep you updated till successful delivery. Place your order in 4 easy steps:

  • Submit your order quote query
  • Email your requirements or upload your own artwork
  • Get PDF proof
  • Confirm your order with payment and get it at your doorstep.
How do I get wholesale prices?

If you’re a wholesale or retailer, we have special quotes for you with discounted prices and special packages. Just contact our customer support center and get your desired rates now.

What is your turnaround time after order is placed?

Quick turnaround time within 6 to 8 business working days after design selection and approval.

Do you provide physical samples?

Yes, (Terms and Conditions Apply) we provide physical samples to help you in selection.

How can I track my order?

You can track your orders via provided links from our team.

Can I place an order for one or a few boxes?

No, Our minimum quatity is 100.

Do you give discounts on wholesale orders?

Yes, many discount offers are available for bulk orders. Higher the quantity lower the price.

Can we print our own logo and artistic ideas?

Indeed, we facilitate you to add your logos and artwork on boxes with throughout guidance by our expert graphic designing team. 

Do You Have Templates Or Samples Of Your Work/Boxes?

Yes, we have our archive of various templates of customized boxes. Which by the way you are welcome to select from. You will get every box style and design plus make design for your own as well, so feel free to choose from them.

How Will I Know When My Order Has Been Shipped?

Before the shipping of your products, our customer representatives will update you every second and send you the pictures and a short video. Just like after your order finishes and provide a time span, which will lead you to your doorstep.

Do You Offer Box Styles That Are Not Listed On Your Website?

You see, the meaning of custom boxes defines this question. On our website, the mentioned box styles are common to the market. But for a new design box, you have to provide the product’s details includes the shape and the size. And we will make that for you.

What Forms Of Payment Do You Accept?

The world is progressing rapidly, and the dealing of everything has evolved in the form of online transactions. To meet the modern patterns and for the convenience of our customers, we accept all the forms of payment. You can pay for your orders through Master Card, PayPal, Union Pay, Visa, and all the other channels of payment.

Will My Colors Match If I Reorder The Same Box Again?

For this reason, you have to contact the company and have to talk to the same person whom you ordered before. And you have to provide the same credentials of your previous order if needed. In results, there is no hard and fast rule for that, yes, we can but through a particular process.

Do You Offer Graphic Design Services?

Yes, we do you can directly talk to our graphic designers for your designs and vice versa. If you want to see your designed products, we can send you PDF prrofs of your custom box.

Do You Offer Custom Box Style?

Obviously, that’s why we are here. We offer a million box styles, which are also on our website. Go watch them; you will find our pioneer custom boxes, which are Tuck-end, two-piece, rigid, mailer, and also various customized shapes. Just click on the order button and allow us to work for you.

Are There Any Hidden Fees? What About Die And Plate Costs?

No! We don’t have any hidden charges regarding the die and plate cutting costs. Maybe other companies do, but we don’t want to make our new customers uncomfortable instantly.

Do You Ship To Countries Other Than The United States?

Yes, Sir/Mam, our services have spread all over the world. Our services are not valid in just one region. Overall, we deliver in Europe, UAE, in short worldwide. Where you want to deliver your order Sir/Mam?

Start Your Packaging Journey With Tuck End Boxes

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